Transforming Futures – Suffolk, as the governing body of Home for Good: Suffolk, is committed to protecting your personal information. This notice explains what data we collect, how we use it, and your rights under data protection law. Please read this alongside our current GDPR Policy.

Contact Details

●      Telephone: 07434 462860

●      Email: [email protected]

What Information We Collect and Why

We collect and use personal information for the following purposes:

To provide services and goods

●      Names, email addresses, and contact details

●      Postal addresses (only when delivery is required)

●      Health information (e.g., dietary requirements, allergies, health conditions) to ensure safety during activities

●      Identification documents (staff and volunteers only)

●      Compliments or complaints

For service updates and marketing

●      Names and email addresses for mailing lists

●      Postal addresses (only when delivery is required)

For evidence and evaluation

●      Family type, Suffolk district, and ages of children

●      Personal statements shared via feedback forms

Images: We do not routinely collect photos or videos. If required for a specific purpose, we will seek written consent.

Lawful Bases for Processing

●      Services and goods: Consent and legitimate interest (e.g., collecting feedback to improve services)

●      Marketing: Consent

●      Evidence and evaluation: Consent

We only collect personal information directly from you.

How Long We Keep Your Information

●      Mailing list: You remain subscribed until you unsubscribe or request removal.

●      Other personal data: Deleted every three years (end of academic year) from staff laptops and booking apps.

Your Data Protection Rights

Under data protection law, you have the following rights:

●      Access: Request copies of your personal data.

●      Rectification: Correct inaccurate or incomplete data.

●      Erasure: Ask us to delete your data in certain circumstances.

●      Restriction: Limit how we process your data.

●      Objection: Object to processing in certain circumstances.

●      Data portability: Request transfer of your data to another organisation or to you.

●      Withdraw consent: When consent is our lawful basis, you can withdraw it at any time.

Requests are free of charge, and we will respond within one calendar month.

To exercise your rights, contact us using the details above.

How to Complain

If you have concerns about how we use your data, please contact us first on

[email protected]

If you remain dissatisfied, you can complain to the Information Commissioner’s Office (ICO):

●      Helpline: 0303 123 1113

●      Website: https://www.ico.org.uk/make-a-complaint